Dedicated virtual assistant services

The dedicated virtual assistants who run your business — without becoming your job.

TrackDrive Pro is a managed virtual assistant company. We place one dedicated, trained virtual assistant in your business for customer support, sales, marketing, medical billing, bookkeeping, and more, with a second trained VA behind them from day one, serving clients in the UK, USA, and Canada, so a sick day, a vacation, or two weeks' notice never becomes your problem.

Founder-led · Dedicated VA with a trained backup
Backup trained & ready
Your dedicated specialist on a video call
DSYour dedicated specialist (Your Specialist)
You on the video callYou
Google MeetWeekly check-in
Same specialist, every day
Serving businesses across
CanadaAustraliaMalaysiaSingaporeJapanUnited KingdomNew ZealandSouth AfricaUSAIrelandUAEQatarCanadaAustraliaMalaysiaSingaporeJapanUnited KingdomNew ZealandSouth AfricaUSAIrelandUAEQatar
Dedicated to you

Meet your new dedicated specialist

Not a ticket queue. Not a rotating pool. Call your specialist, start delegating, and they get it done.

Your backup specialist on a video call
BSYour backup specialist (TrackDrive Pro Specialist)
You on the video callYou
Google MeetTeam meeting
TrackDrive Pro specialists at their desks, training on their systems

Trained for you

Every specialist passes live training and assessments before day one, and their backup is trained the exact same way.

Your specialist just flagged a billing discrepancy before it hit your books.
Nice catch, go ahead and fix it.
Done. Coach reviewed the fix in this week's 1-on-1.

Continuous 1-on-1 coaching

Coaches meet with your specialist every week to sharpen their work, so they keep improving on your account.

What we cover

Expand your team without expanding payroll

Every role comes with one dedicated professional and a trained backup right behind them. Start with one function, then grow.

Customer Support

A dedicated customer support virtual assistant on your tickets, chat, and calls, with a trained backup ready.

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Medical Billing

A medical billing virtual assistant for claims, follow-up, and reconciliation on your system.

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Executive Assistant

A virtual executive assistant for your calendar, inbox, and travel who learns how you work.

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Bookkeeper

A bookkeeping virtual assistant who closes and reconciles your books monthly.

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Sales

A sales virtual assistant for outbound, follow-up, and pipeline hygiene, trained on your offer.

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Marketing

A marketing virtual assistant for campaigns, content, and reporting in your brand voice.

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Trucking Dispatch

A trucking dispatch virtual assistant who books loads and routes drivers across your lanes.

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Airbnb Co-Host

An Airbnb co-host virtual assistant for guest messages, turnovers, and pricing.

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SEO / Web Dev

An SEO and web development virtual assistant for site upkeep and search visibility.

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E-Commerce

An e-commerce virtual assistant for orders, listings, and inventory.

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What holds up

Built for coverage, not headcount

We measure ourselves on whether the work keeps moving when your specialist can't be there — not how many people we can bill you for.

Founder-led
Run by the founder, not a call centre
Dedicated
One specialist on your account
Backup
A second person trained from day one
Flexible
Month-to-month, bi-weekly payments
Side by side

TrackDrive Pro vs. hiring in-person

Spend your time on the work only you can do. We'll take care of the rest.

TrackDrive Pro

One dedicated professional, backed up 24/7
Dedicated professional
Working your business, not a shared pool
Trained backup included
A second person ready if they're ever out
Live in under two weeks
Not months of recruiting
A fraction of the cost
No salary, benefits, or overhead to carry
Handpicked match
Vetted and matched to your specific role
True around-the-clock coverage
Backup built in, not just business hours
We manage performance
Training, coaching, and replacement handled for you

Hiring In-Person

You own every part of it
Takes months to hire right
Usually 3-5x the all-in cost
No backup if they're out
You handle all the HR
Rarely covers nights or weekends
Ramp-up time before they're useful
Difficult to replace if they quit
How it works

From kickoff to coverage in under two weeks

A predictable start, built around backup coverage from the first day — not bolted on after something goes wrong.

01

Discovery call

A 30-minute conversation to map the role, your systems, and the standard you expect.

02

Primary placed, backup trained

Your specialist starts, and we train their backup in parallel — coverage from day one, not after an emergency.

03

Embed & launch

Tools and credentials set up, daily check-ins for the first sprint so nothing gets lost in translation.

04

Reviewed weekly

Regular check-ins on what's working. We fix what isn't before you have to ask.

Pricing

How pricing works

There is no fixed price, because every virtual assistant costs differently depending on the role and the hours you need. Here is how it works, in plain terms:

  • Start with a free 30-minute discovery call. We talk through the role, your systems, and the standard you expect.
  • Then you get a custom quote for that role and coverage. No price is quoted here because it would not be honest to pretend one price fits every role.
  • Pay bi-weekly. Payments are made every two weeks while your placement is active.
  • Month-to-month, no long-term contract. Add a role, drop one, or swap services without renegotiating a long contract.
  • Try it first: a 3-day free trial is available before you commit to a placement.
  • A trained backup is included with your placement, so cover does not depend on one person being available.

If you are in the UK, USA, or Canada — our starter markets — book the free call and we will give you a clear quote for your role. Email info@trackdrivepro.com or use the contact form.

FAQ

Questions you might ask, answered honestly

Written from a client's point of view — the questions we would ask before handing our business to someone new.

How much will a virtual assistant cost me?

It depends on the role and the hours you need, so there is no fixed price on this site. Book a free 30-minute discovery call, tell us what you need, and we will give you a custom quote for that role. Payments are bi-weekly, and placements are month-to-month with no long-term contract. There is no salary, benefits, or overhead for you to carry, as you would have with an in-person hire.

Can I try it before I commit?

Yes. A 3-day free trial is available, so you can see how the specialist works on your actual tasks before you commit to a placement. After the trial, you decide — there is no long-term contract forcing you to stay.

How fast can I start?

Most placements go from discovery call to live in under two weeks. First we have a 30-minute call to map the role, your systems, and the standard you expect. Then we match a dedicated specialist and train their backup in parallel, so cover is ready from day one.

What if my virtual assistant is sick, on leave, or just not a fit?

If your specialist is sick or on leave, their trained backup steps in the same day — the backup is trained on your account in parallel, not after an emergency. If the specialist is simply not a fit, tell us: replacement is handled by us, and we will match you again. You are not left to re-hire on your own.

Do I have to sign a long contract?

No. Placements are month-to-month, with bi-weekly payments. You can add a role, drop one, or swap services without renegotiating a long contract.

What kind of work can I hand off first?

Start with one function, then grow. The most in-demand roles are customer support, medical billing, virtual executive assistance, bookkeeping, sales, and marketing, followed by trucking dispatch, Airbnb co-hosting, SEO and web development, and e-commerce support. Tell us the task you keep putting off — that is usually the right place to start.

How do I book, and who do I talk to?

Book a free 30-minute discovery call through the contact form, email info@trackdrivepro.com, or chat on WhatsApp. We reply within one business day. We currently serve clients in the UK, USA, and Canada as our starter markets.

Ready to hand off the role you keep putting off?

Book a 30-minute discovery call. No pitch deck, no obligation, no long-term contract.